(1) Q: Are you a trading company or a manufacturer?
Answer: We are a manufacturer with over 10 years of production experience. Our company specializes in the production of stainless steel kitchen sinks and other customized stainless steel products, such as pet bathtubs.
(2) Q: Can you offer customization?
A: Yes, we accept ODM. We can provide you with logos on the products and packaging. We have a professional design team that can create designs for you.
(3) Question: What are your payment terms?
Answer: 30% advance by T/T, and the remaining balance before shipment.
(4) Q: How can I obtain the samples?
A: Before we receive the first order, please pay the sample fee and the shipping cost. We will refund the sample fee to you within your first order.
(5) Question: How long does it take to deliver the goods?
Answer: After receiving the deposit and confirming the production details, new orders typically take about 30 working days. For in-stock goods, the delivery can be completed within 7 working days.
(6) Q: Which ports do you usually ship from?
We can ship from Foshan, Zhongshan, Guangzhou and Shenzhen.